Shipping
Shipping within Mexico
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Shipments are made from Monday to Friday.
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Purchases made on Saturdays and Sundays will be shipped on Monday.
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No shipments are made during holidays.
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Shipping is processed the next business day after purchase.
Important: Be sure to carefully review the information provided when making your purchase, especially the shipping address and cell phone number. This will allow us to contact you in case of any inconvenience.
Where can I receive my order?
You can receive your order at:
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Your address.
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Some DHL branch.
What should I do if the product does not arrive in good condition?
If your product arrives damaged, send us an email to: [email protected]
Shipping abroad
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We ship internationally worldwide via DHL.
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Purchases with shipping abroad can only be paid through PayPal.
Pickup in store
If you prefer to collect your purchase in person, contact us in advance to coordinate it.
Conditions for pickup in store:
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Your order will be available for pickup for 30 days from the purchase date.
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You must wait a period of 72 business hours from confirmation of your payment for your order to be ready for pickup.
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Consider possible delays in case of weekends or holidays.